Office of the ombudsman for public transport
The office of the ombudsman is an independent and neutral institution to which all users of public transport who are dissatisfied with a service of public transport can turn to for advice, whether he or she has differences of opinion or other problems with a transport company. The office of the ombudsman acts as mediator and conciliator, but has no authority to impose sanctions.
Ombudsman for public transport, Martin-Disteli-Strasse 9, PO box 768, 4601 Olten
Tel. 062 296 94 25, Fax 062 296 94 26
E-Mail: c.fueeg@ombudsstelle.ch
